Apostrophe

Independent counsel on marketing, communications and digital strategy, and how it is delivered.

Apostrophe is a strategic consultancy based in Johannesburg. We help marketing leaders set the strategy, modernise how marketing works, and make the structural calls on partners, agencies and teams that turn plans into results.

A small mark, in the right place, changes everything.

Where we start

The questions our clients bring us

Growth and strategy

  • Our core business is plateauing. Where will the next phase of growth come from?
  • How do we move audiences and revenue to new platforms and channels without losing the base we have?
  • Is our marketing strategy built for where digital, data and AI are taking our customers?
  • What would we do if the channel we depend on most faded away tomorrow?
  • We have the data and the research, but no shared view of the problem. How do we turn it into decisions that leadership owns?

Operating model and delivery

  • Should our media and creative sit with an agency, in house, or in an embedded model between the two?
  • Is our agency delivering against what we pay it, and how would we know?
  • Who has a single view of performance across paid, owned and earned media?
  • If we change agencies, how do we choose well and move without disrupting live campaigns?

Services

What we do

Each service starts from one of three vantage points, and most reach across all three. The Missing Mark shows you where to begin.

01Boardroom

Marketing, communications and digital strategy

Developing growth, marketing and communication strategy, from brand communication architecture to channel planning across paid, owned and earned media, grounded in your business objectives, audiences and market position.

Growth strategy workshops

Structured workshops that take leadership teams from evidence to decisions: interrogating audience, market and revenue data, defining the real barriers to growth, and agreeing initiatives with clear owners.

Scenario planning and innovation agendas

Stress-testing strategy against the futures your market could face: a channel you depend on fading, a challenger rewriting the category, new rules on customer data, or AI changing how customers find you. We map those futures and turn them into an innovation agenda of prioritised, owned initiatives.

02Agency and partners

Agency performance, selection and transition

Performance frameworks tied to your marketing objectives, contract and remuneration review, and, where change is needed, a selection and transition process that protects campaigns already in market.

Strategic partnerships

Identifying, structuring and brokering the platform, content, telecoms and technology partnerships that open new audiences, capabilities and revenue.

Independent media audit advisory

Designing the audit framework, selecting and briefing an accredited third-party auditor, and overseeing the work on your behalf.

03Platform and data

Digital transformation of marketing

Modernising how marketing works: the technology and data stack, measurement the board trusts, and the right balance of human and artificial intelligence, with teams equipped to use both well.

Marketing operating models

Assessing agency, in-house and embedded models for media and creative against your objectives, and designing the structure that gives you central oversight of the whole portfolio.

Approach

Three ways to work with us

Recommended starting point

The Missing Mark

A structured diagnostic that looks at your marketing from the boardroom, your agencies and partners, and your platforms and data, finds the gaps that matter most, and turns them into a prioritised roadmap with clear owners.

Advisory sessions

Focused working sessions on a defined question, hypothesis or problem statement, with recommendations formalised in writing afterwards.

Scoped programmes

A defined set of workstreams with fixed fees, agreed deliverables and a set timeline, so you know the full cost before work begins.

Ventures

Building the tools marketing needs next

Alongside Apostrophe’s advisory work, its founder is a co-founder of Cultivation, an early-stage venture developing marketing and advertising technology. Its first tools are currently in development.

Cultivation operates independently of Apostrophe’s advisory practice. Our recommendations to clients are never tied to a product we have an interest in, and we disclose any such interest where it is relevant.

About

Every side of the table.

Nazeer Suliman, Apostrophe’s founder and director, started agency-side at Ogilvy, NotaBene and Mindshare, planning for Nike and Audi. Crossed to the client side to build the engines behind two challengers, Cell C and Virgin Mobile. Came back as Managing Director of Universal McCann South Africa, at the time the youngest MD of a foreign-owned media agency in the country. Turned the team around. Made the global Agency Innovators shortlist. Launched UM Connect, the agency’s digital arm, in 2009.

Platforms came next. The BBC in London had given him an early taste; Microsoft gave him Africa. He launched Windows Phone in South Africa and took Howzit MSN across the continent.

At Unilever he ran communications from Nigeria to Ethiopia, Knorr to Pond’s. Built mobile marketing at continental scale. Took Unilever Africa into e-commerce for the first time. Then London: global media for billion-euro brands like Dove and TRESemmé, a team across London, Singapore and New York, and a new way for Unilever to plan communication.

At Meta he built the partner ecosystem for Sub-Saharan Africa. More than 40 agencies. A new wave of creative, tech and commerce start-ups. Ad software built with Vodacom and Accenture.

“Innovation is about seeing the same old world with fresh eyes or from a different vantage point.”

Nazeer Suliman

Twenty-eight years. Every side of the table. Every scale, from South Africa to the world. Now there is Apostrophe.

Nazeer has bought marketing, sold it and built the systems behind it. Apostrophe puts that range to work: we know exactly where strategy breaks down, and how to fix it. Strategy is about choices. We help you make the right ones, then make sure they happen. On time. In full. Every engagement is senior-led.

Three sides of the industry

AgencyOgilvy, NotaBene, Mindshare, Universal McCann
AdvertiserCell C, Virgin Mobile, Unilever
PlatformBBC, Microsoft, Meta

Three scales

LocalSouth Africa, at agencies, Cell C, Virgin Mobile, Microsoft and Unilever
RegionalMarkets across Africa, at Universal McCann, Microsoft, Unilever and Meta
GlobalGlobal markets, from Unilever’s London headquarters

Contact

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